Free Shipping Over $50

Return Policy

Returns:

Customer Service: cocoplush23@gmail.com / 618.580.0501


Our policy lasts 5 days. If 5 days have gone by since package delivery  unfortunately, we can not offer you a exchange or store credit.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Sale items (if applicable)
Only regular priced items may be exchanged or issued store credit.

Shipping:

(2-3 Day Shipping) 
To return a item, you should mail the product to: 629 Lincoln St. Venice Illinois US 62090

Depending on where you live exchange may take longer.

You will be responsible for paying for your own shipping costs for returning your item. Once we receive the item ( in perfect condition/original packaging ) then we will issue store credit or exchange. Shipping costs are non-refundable.

If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.